Training Programs

Leadership Communication

Effective communication is one of the most important and powerful tools used by every successful leader. With effective training, leaders can maximize the positive impact their communication style and message has with all audiences, including employees and external audiences.

In this interactive workshop, Leadership Communication participants will assess and analyze their own communication styles and tactics to leverage the advantages of each style. Additionally, all elements of professional communication, from planning to time, place and desired outcomes will be reviewed and discussed. In the end, participants will be more aware of and purposeful with the words they use and the channels and styles they choose to understand and be understood.  

Available in Spanish

Topics Covered:

• Examine the  Four Pillars of Effective Communication
• Identify and Leverage Individual Communication Styles
• Planning  for Powerful One-on-One Employee Meetings
• Discern the Most Effective Way to Communicate: Face-to-Face, Email or Phone
• Understand Eight Characteristics of Effective Feedback  
• Identifying Employees in Distress
• Using Active Listening Skills to Increase Comprehension and Reduce Misunderstandings
• Maximizing  the Effective Communication – Employee Engagement Link
• How to Plan for and Manage Challenging Conversations
• Utilize Techniques for More Professional Emails

Length

Varies Based on Client Need

Audience

Managers and Supervisors

Methodology

Discussions, Self-Assessment, Examples, Case Studies and Workbook 

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